New Water Service

When scheduling service(s), contact Customer Service two business days prior to service start date. In most cases, applications for new service can be completed over the phone by calling Customer Service at: 844-367-2029

Each individual on an application will be required to prove identification including their social security number and driver license number. Customers who are not able to provide a social security number or driver license number will need to provide two forms of identification (one must be a photo identification) from the list below: 


• Valid Driver's License 
• State Identification Card
• Valid Passport 
• Work Stub (current)
• U.S. Military Id 
• Federal or State Tax Filing (recent filing)
• Social Security Card 
• Employment Photo ID
• Birth Certificate 
• Social Assistance ID Card
• Certificate of Citizenship or Naturalization 
• Social Assistance Award Letter

If you are the property owner, we may ask that you show proof of ownership or proof of closing escrow and pay a deposit.

If you rent the property, we may ask that you show a lease/rental agreement and pay a deposit. 

Deposits to establish new service can be up to twice the average monthly bill for residential customers. 

Deposits can be waived if you are a current or former customer in good standing, or can provide a qualified letter of credit. 

Deposits can be waived for new customers if you sign up for Surepay (auto payment) and have no previous payment history with Liberty Utilities.

If we are not able to process your application over the phone, we will ask that you come into our office.

Primary Walk- in  Centre:


Sierra Vista

Primary Walk-in Center

Customer Service Hours

Liberty Utilities
4055 Campus Drive,
Sierra Vista, AZ 85635
Walk-in
Mon - Fri 8:30 AM - 4:30 PM
Phones
Mon - Fri 8:30 AM - 4:30 PM

Other Locations

Customer Service Hours

Liberty Utilities
12725 W Indian School Rd, Suite D101
Avondale, AZ 85392
Walk-in
Mon - Fri 7:30 AM - 4:30 PM
Phones
Mon - Fri 7:30 AM - 4:30 PM

Liberty Utilities
6877 Kings Ranch Rd, Suite #4
Gold Canyon, AZ 85118
Walk-in
Mon - Fri 9:00AM - 2:00 PM

Phones
Mon - Fri 7:30 AM - 4:30 PM

6877 Kings Ranch Rd, Suite #4
Gold Canyon, AZ 85118
Walk-in
Mon - Fri 9:00AM - 2:00 PM
Phones
Mon - Fri 7:30 AM - 4:30 PM

Liberty Utilities
1225 W Frontage Rd,
Rio Rico, AZ 85648
Walk-in
Mon - Fri 8:30 AM - 4:30 PM
Phones
Mon - Fri 8:30 AM - 4:30 PM

 

 

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Turn On My Service


To start your service, call: 844-367-2029

To review the Agreement for Water/Wastewater Service click below:


Click Here

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