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New Water Service - Residential - Arizona Water - Liberty

New Water Service

When scheduling service(s), contact Customer Service two business days prior to service start date. In most cases, applications for new service can be completed over the phone by calling Customer Service at: 844-367-2030

Each individual on an application will be required to prove identification including their social security number and driver license number. Customers who are not able to provide a social security number or driver license number will need to provide two forms of identification (one must be a photo identification) from the list below: 

• Valid Driver's License 
• State Identification Card
• Valid Passport 
• Work Stub (current)
• U.S. Military Id 
• Federal or State Tax Filing (recent filing)
• Social Security Card 
• Employment Photo ID
• Birth Certificate 
• Social Assistance ID Card
• Certificate of Citizenship or Naturalization 
• Social Assistance Award Letter

If you are the property owner, we may ask that you show proof of ownership or proof of closing escrow and pay a deposit.

If you rent the property, we may ask that you show a lease/rental agreement and pay a deposit. 

Deposits to establish new service can be up to twice the average monthly bill for residential customers. 

Deposits can be waived if you are a current or former customer in good standing, or can provide a qualified letter of credit. 

Deposits can be waived for new customers if you sign up for automatic payments and have no previous payment history with Liberty.

If we are not able to process your application over the phone, we will ask that you come into our office.

Primary Walk-in  Center:

Sierra Vista

Primary Walk-in Center

Customer Service Hours

Liberty Utilities
4055 Campus Drive,
Sierra Vista, AZ 85635
Mon - Fri 8:30 AM - 4:30 PM
Mon - Fri 8:30 AM - 4:30 PM

Other Locations

Customer Service Hours

Liberty Utilities
14920 W Camelback Rd
Litchfield Park, AZ 85340
Mon - Fri 7:30 AM - 4:30 PM
Mon - Fri 7:30 AM - 4:30 PM

1225 W Frontage Rd
Rio Rico, AZ 85648
Mon - Fri 8:30 AM - 4:30 PM
Mon - Fri 8:30 AM - 4:30 PM

Turn On My Service
Turn On My Service

To start your service, call: 844-367-2030

To review the Agreement for Water/Wastewater Service click below:

Application (English)

Solicitud (Español)

New Meter Requests

If you need a new meter please contact our team at:

City of Goodyear Solid Waste Service

Goodyear residents can sign up for solid waste services through the City of Goodyear by clicking the button below.

Solid Waste Services

New Water Service