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Take Control

Take Control of Your Bills. Get Started With These Saving Tips.

We want to help you save. A few small steps could add up to big savings.

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Need your new account number?

As part of a recent system change, all existing Liberty customers received a new account number. Click the link below to find your new number.

Find new number

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Trouble paying your bill?

Our experienced Customer Service Representatives are ready to help you get your service started, help you pay a bill, or answer questions about your Liberty services.

Contact us

Community Information

Visit Our New Kids' Corner!

Looking for fun, educational resources to engage your children and help them learn? Visit our new Kids' Corner webpage for a variety of videos and activities that will help your children learn more about your electric, gas, water, and wastewater service. 

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Visit the West Region Newsroom

Your home for stories, news, and information from Liberty's West Region.

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Cordes Lakes Customers: Our walk-in center is closed until further notice

We are closing our walk-in customer service center in Cordes Lakes until further notice for an office remodel. Customers can continue to access the drop box for payments made with check or money order. Please do not leave cash in the drop box. Our customer service teams are available to take your calls M-F 7:30 am-4:30 pm at 928-632-5445.

We recognize that many of our customers are experiencing financial uncertainty. If you are facing a potential hardship, we urge you to call us to discuss payment options and available assistance. We are here to help.

Automatic Payments Application 

Please note that the automatic payments enrollment form on the back of your bill is no longer valid. To enroll in automatic payments, please complete and submit the application on our Automatic Payments page at the link below.

Enroll in Automatic Payments

Join our online customer panel!

Liberty invites you to join its online Customer Advisory Panel, Liberty Listens. This is a panel consisting of customers who are interested in providing feedback through online surveys. By joining the panel and participating in surveys, you will help us better understand our customers’ needs and expectations so we can continue to improve the service we provide.

Sign-Up Today

Carefree, Cave Creek, and Scottsdale Customers: New Rates and Surcharge Implementation 

View customer notice of new rates and surcharge implementation.

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New Customer Experience
New Customer Experience
We have introduced a new Liberty My Account web portal. 

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Safety
Safety
Safe and reliable service is our top priority. Find out how to stay safe this season.
Assistance Programs
Assistance Programs

Learn more about the assistance programs we offer that may be available to you.

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Emergencies

For emergencies call  844-367-2030

We strive to provide reliable service, but emergencies can happen at any time. Keep track of outages and learn what to do in an emergency.

What To Do  

We Are Social

Visit our Social Media pages below and stay connected!

    

 General Inquiries & Service Hours