Let’s make a plan
In September, we recognize National Preparedness Month, and though it may not be fun to talk about, being prepared for emergencies is important. Help your family be prepared by having a plan.
Trouble paying your bill?
Our experienced Customer Service Representatives are ready to help you get your service started, help you pay a bill, or answer questions about your Liberty services.
Visit Our New Kids' Corner!
Looking for fun, educational resources to engage your children and help them learn? Visit our new Kids' Corner webpage for a variety of videos and activities that will help your children learn more about your electric, gas, water, and wastewater service.
Visit the West Region Newsroom
Your home for stories, news, and information from Liberty's West Region.
Cordes Lakes Customers: Our walk-in center is closed until further notice
We are closing our walk-in customer service center in Cordes Lakes until further notice for an office remodel. Customers can continue to access the drop box for payments made with check or money order. Please do not leave cash in the drop box. Our customer service teams are available to take your calls M-F 7:30 am-4:30 pm at 928-632-5445.
We recognize that many of our customers are experiencing financial uncertainty. If you are facing a potential hardship, we urge you to call us to discuss payment options and available assistance. We are here to help.
Automatic Payments Application
Please note that the automatic payments enrollment form on the back of your bill is no longer valid. To enroll in automatic payments, please complete and submit the application on our Automatic Payments page at the link below.
Join our online customer panel!
Liberty invites you to join its online Customer Advisory Panel, Liberty Listens. This is a panel consisting of customers who are interested in providing feedback through online surveys. By joining the panel and participating in surveys, you will help us better understand our customers’ needs and expectations so we can continue to improve the service we provide.
Carefree, Cave Creek, and Scottsdale Customers: New Rates and Surcharge Implementation
View customer notice of new rates and surcharge implementation.