Need help paying your utility bills? We’re here to help.

We have financial assistance options that may be available to you.

Need your new account number?

As part of a recent system change, all existing Liberty customers received a new account number. Click the link below to find your new number.

Find new number

Trouble paying your bill?

Our experienced Customer Service Representatives are ready to help you get your service started, help you pay a bill, or answer questions about your Liberty services.

Community Information

Visit Our New Kids' Corner!

Looking for fun, educational resources to engage your children and help them learn? Visit our new Kids' Corner webpage for a variety of videos and activities that will help your children learn more about your electric, gas, water, and wastewater service.

Learn More

Visit the West Region Newsroom

Your home for stories, news, and information from Liberty's West Region.

Learn More

Cordes Lakes Customers: Our walk-in center is closed until further notice

We are closing our walk-in customer service center in Cordes Lakes until further notice for an office remodel. Customers can continue to access the drop box for payments made with check or money order. Please do not leave cash in the drop box. Our customer service teams are available to take your calls M-F 7:30 am-4:30 pm at 928-632-5445.

We recognize that many of our customers are experiencing financial uncertainty. If you are facing a potential hardship, we urge you to call us to discuss payment options and available assistance. We are here to help.

Automatic Payments Application

Please note that the automatic payments enrollment form on the back of your bill is no longer valid. To enroll in automatic payments, please complete and submit the application on our Automatic Payments page at the link below.

Enroll in Automatic Payments

Join our online customer panel!

Liberty invites you to join its online Customer Advisory Panel, Liberty Listens. This is a panel consisting of customers who are interested in providing feedback through online surveys. By joining the panel and participating in surveys, you will help us better understand our customers’ needs and expectations so we can continue to improve the service we provide.

Sign-Up Today